Who we are

Our website address is: https://elitephotobooth.ca.

Privacy Policy for Elite Photo Booth

Welcome to Elite Photo Booth. Your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and share your personal data when you interact with our services, including our website, photo booth services at special events, and any communications after events. We comply with applicable privacy laws and regulations in Canada and the United States, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

We collect personal information that is necessary to provide our services effectively. The types of information we collect include:

a. Information You Provide:

  • Contact Information: Name, phone number, email address, and any additional contact details provided through our photo booths or website.

  • Event Data: Your consent to receive text messages, email communications, or download links for photos taken at the event.

  • Social Media Data: Handles or identifiers you provide for sharing photos to platforms like Facebook, Instagram, or Twitter.

b. Automatically Collected Information:

  • Device Data: Information such as your IP address, browser type, operating system, and device identifiers.

  • Usage Data: Details about your interactions with our website or photo booth systems, including time spent, pages viewed, and actions taken.

c. Photos and Biometric Data:

  • Photos or videos taken using our photo booth services.

  • Facial recognition markers (if consent is provided) for tagging or personalization. Consent can be withdrawn at any time.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To provide you with photos and event-related services, including sending you photo download links.

  • To enhance and personalize your experience with our services.

  • To analyze event metrics, such as the number of photos taken or shared.

  • To comply with legal and regulatory requirements.

  • To provide customer support and troubleshoot issues.

We will only use your personal information with your explicit consent unless permitted by law to do so without consent (e.g., for fraud prevention or compliance with legal obligations).

3. SMS Consent and Communication

a. How We Collect SMS Consent

  • When users interact with our photo booth services, they are prompted to provide their phone number to receive a link to their photos via SMS.

  • A clear, written consent message is displayed on the photo booth screen, such as:
    “By entering your phone number and tapping ‘Agree & Submit,’ you consent to receive a text message containing a link to your photo. Standard message and data rates may apply.”

  • Users must actively confirm their agreement by pressing the “Agree & Submit” button.

b. Opt-In Record Keeping

  • We maintain records of user consent, including timestamps, phone numbers entered, and the text of the opt-in message, to ensure compliance with regulations like the Telephone Consumer Protection Act (TCPA) in the U.S. and Canada’s Anti-Spam Legislation (CASL).

c. Opt-Out Mechanism

  • Every SMS message sent includes instructions on how to opt out. For example, recipients can reply “STOP” at any time to stop receiving messages.

  • Opt-out requests are honored immediately, and no further messages are sent unless the user opts in again.

d. Toll-Free Number Usage for SMS

  • All SMS messages are sent via toll-free numbers authorized to send transactional messages.

  • These messages are non-promotional and only contain the link to the recipient’s photo taken during the event.

e. Example Message Text

The messages we send are clear, concise, and transactional, such as: “Thank you for using PhotoboothTO! Click the link to download your photo: [Photo Link]. To stop receiving messages, reply STOP. Standard message and data rates may apply.”

4. Sharing Your Information

We may share your personal information under the following circumstances:

  • With Event Organizers: If you attend an event hosted by a third party, we may share aggregated or anonymized data, such as the number of photos taken.

  • With Service Providers: We use third-party providers for services like data hosting, email delivery, and text messaging.

  • Legal Requirements: If required to comply with legal obligations or enforce our agreements.

We do not sell your personal information.

5. Data Storage and Retention

Your personal information is stored securely on our servers or with trusted service providers. We retain your data only as long as necessary for the purposes outlined in this Policy or as required by law. Photos and event-related data are typically retained for up to 90 days unless you request earlier deletion.

6. Your Privacy Rights

Canadian Residents:

You have the right to access, update, or delete your personal information. To exercise these rights, please contact us at the email address below. We will respond to your request within 30 business days.

U.S. Residents (Including California):

Under the CCPA, you have the right to:

  • Know what personal information we collect and how it is used.

  • Request deletion of your personal information.

  • Opt out of data sharing (if applicable).

To exercise your rights, contact us at the email provided below. Verification of your identity may be required.

7. Security Measures

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. While we strive to secure your data, no system is 100% secure, and we cannot guarantee absolute protection.

8. Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website. You can manage your cookie preferences through your browser settings. Disabling cookies may impact the functionality of our website.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal data, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this Policy indicates the most recent revision. Continued use of our services constitutes your acceptance of the updated Policy.

By using our services, you consent to data collection and processing as described in this policy. You can withdraw consent at any time by contacting bogdan@elitephotobooth.ca.

11. Contact Us

For questions or concerns regarding this policy, contact us at:
📧 Email: bogdan@elitephotobooth.ca